To help determine if we are a good fit for you and your family, we have provided answers to commonly asked questions. If you have not found the answer you are looking for, call us at (770) 282-49905 or use our contact page and tell us how we may be able to help.

How do I know if I need therapy or counseling?
Counseling is short-term treatment that is a practical approach to achieving personal and professional goals. Psychotherapy is longer-term, deeper treatment that gets to the underlying issues that create problems and interfere with satisfaction. People seek individual treatment for a wide variety of reasons, from coping with major life challenges or childhood trauma, to dealing with depression or anxiety, to simply desiring personal growth and greater self-knowledge. Couples may seek Couples Counseling to address relationship difficulties and/or pre-marital counseling. People experiencing chaotic or isolated home lives, blended family issues, or ongoing conflicts with their spouse or children, or those who have a desire for a more cohesive relationship with family members , in general may benefit from Family Therapy.

Do you provide Individual Counseling?
Yes! Referred to as either “psychotherapy” or “counseling” individual therapy is a process through which clients work one-on-one with a trained therapist in a safe, caring, and confidential environment to explore their feelings, beliefs, or behaviors, work through challenging or traumatic memories, identify aspects of their lives that they would like to change, better understand themselves and others, set personal goals, and work toward desired change.

What is Couples Counseling?
Couples counseling is a process through which a couple (who may be engaged, dating, married, or partnered) works with a trained therapist to identify specific areas of conflict and/or aspects of their relationship they would like to change, and then develops a plan of action to improve each individual’s satisfaction and contentment. Working with a therapist in a safe and confidential setting, couples are able to explore how their individual backgrounds, beliefs, thoughts, and behaviors may be impacting their relationship in positive and/or negative ways. The therapist may assist the couple with addressing any immediate and pressing problems, as well as developing strategies for protecting and enhancing the long-term health and happiness of their relationship.

What is Family Therapy?
Family therapy is designed for families and couples in intimate relationships to nurture change and development. Families may be in crisis, experiencing transitional issues, increased interpersonal conflict, or simply desire a more pleasant home environment. Family Therapy tends to view change in terms of the systems of interaction between family members. It emphasizes family relationships as an important factor in psychological health. Often times regardless of the origin of the problem, and whether the clients considers the problem an “individual” or “family” issue, involving family members in identifying solutions through participation in family sessions can often be beneficial. The skills of the family therapist thus include the ability to influence conversations in a way that maximizes the strengths, and support of the wider family system.

Who should I bring to therapy?
Clients seeking individual therapy will be seen one-on-one by the Therapist.  For Couples Counseling, it is recommended that both members of the couple, attend their sessions together.  Clients seeking Family Therapy are asked to bring all members of the family unit with whom they are experiencing relational conflict.

How often should I (we) attend therapy?
Therapy sessions are on average 60 minutes each and occur on a weekly basis.  Additional or fewer sessions are determined based on client needs & in consultation with your therapist.  A client(s) and therapist may work together for as long as several years, depending on the client’s unique needs and personal goals for therapy.  We suggest that our clients commit to a minimum of 12 sessions to ensure optimal progress.

Do you offer free initial consultations?
Yes. We offer a free 10 minute phone consultation to discuss what brings you to therapy and whether our services can be of help to you.

Do you offer refunds?
There are no refunds for services provided.

What are the fees?
Counseling & Psychotherapy fees begin at $80.00 per 60-min session. Workshop & Presentation fees are based on client needs & will be quoted upon request.

Do you accept health insurance for payment?
Yes. We accept most major insurances and we may also be considered as an out-of-network provider for some insurance companies, which will allow us to treat you through your insurance. . All copays are due at the time of service. We will verify your coverage prior to your first appointment however you may find it is helpful to call your individual insurance provider to determine your deductible and level of coverage prior to your initial session.  Here are the questions to ask:
1) Does my policy include out-of-network coverage for mental health services?
2) Does my policy have any deductibles or co-pays?  If so, what are they?

What methods of payment do you accept?
Payments accepted are cash, credit card, or check made payable to CSG Counseling.  Payment will be collected at the beginning of each session.

What is your cancellation policy?
Please cancel within 24 hours of appointment time.  Any appointments not canceled within 24 hours, will be charged a minimum of 35.00

How do I (we) get started?
You can get started with CSG Counseling today by calling (770) 282-4990 to confidentially discuss your options for counseling or therapy or use the contact form and tell us a little about yourself and how we may be of service.


Mental illness is nothing to be ashamed of! It is a medical problem, just like heart disease or diabetes. You can manage your symptoms and lead a normal life.
Call CSG & Associates Counseling and Consulting now (770) 282-4990